Predictive Dialler System
A great way of getting through a big volume of calls quickly, and recording them as you do, is by using a predictive dialler. A predictive dialler is a fully-adaptive, learning system that modifies the number of outbound calls based on your campaigns past performance. This reduces idle time for agents and increases the frequency of quality calls.
Why go for a predictive dialler?
Sales managers may be familiar with automatic diallers, which simply dial numbers. The LeanCall predictive dialler does more than that, intelligently passing live calls on to agents as they become available. The agent’s phone rings, and they speak to the customer. It’s that simple.
What can a predictive dialler do for my outbound sales calls?
A predictive dialler is a great way to improve efficiency and productivity in the work place. It saves time by eliminating calls of no use. In fact, in the time it takes to manually dial and get through to one person, two potential customers could have been contacted using a predictive dialler.
Predictive dialling also cuts down human error. That’s because LeanCall’s predictive dialler is doing the dialling for our agents, recording which numbers have been called and which haven’t, reducing duplicate calls. This cuts down on the administrative tasks your agents have to carry out as they dial, instead allowing them to focus on the task of talking to people and attempting to sell your product or service.
LeanCall’s predictive dialler
LeanCall’s predictive dialler gives your agents the chance to simply talk to potential customers. With CRM integration, as well as call tracking and recording, it’s easier to get through loads of calls and get your business out there.